Unable to initialize wd harddrive internal hardware. Western digital my book 8tb and my passport 4tb external hdds. Windows server backup and 4k sector hard drives spiceworks. Apr 07, 2014 western digitals wd my cloud networkattached storage nas devices, such as the wd mybook world live, wd my cloud ex1, ex2, and ex4 sounded like a good idea. Downloadsdownload drivers, software, and updates for your wd product. When my hard drive died, i installed a new ssd in my computer. The my book duo drive comes with raidoptimized wd red drives inside to deliver highspeed, quality storage to rely on. I didnt restore from my backup because i wanted to install windows 8. Many of the wd my book series drives contain the wd green drives.
Ive had a western digital my book 4 tb external backup drive for about a year and a half and im not happy with it. Without moving any wires, i reboot the desktop into knoppix, and the wd my book drive works perfectly. The drive became extremely slow, especially when i was trying to transfer data from my computer or open files on the drive. Now after taking out the old drive, and placing it in a usb housing, it appear to be ok, so i tried restoring from my backup to that external drive, mostly just out of curiosity. Wd external hdd is corrupted and unreadable external. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Would like to add western digital my book wd absolutely, premium storage 3tb to the device list that works. On easeus data recovery wizard, select the hard drive partition where you lost data and click scan. Tips for getting started with the wd my book backup drive. Western digital users are fed up with my cloud failures. Click start backup to begin backing up the selected categories of files and skip step 8 on page 35. Wd mybook live duo raid 0 fails to mount data volume. We ran the test twice, and the drive failed both times. Available in an array of vibrant, fun colors, the sleek style fits comfortably in the palm of your hand, so you can easily take your treasured content everywhere you go.
And protect every time machine backup, along with the files you care about most. Book premium ii and wd my book pro edition ii storage system. The windows version of the data lifeguard diagnostics utility can perform drive identification. Create system image does not work with wd mybook essential. Besides, with the aid of this awardwinning software, you can restore data from other failed or a nonbootable external hard drive manufacturer such as western digital my book, wd caviar, western digital my book world edition, wd red, wd purple drives etc. Wd my passport external hard drive will not boot up. Western digital 1tb my passport portable external hard.
I have the wd mybook live duo with 2x4tb disks running raid 0. Western digitals wd my cloud networkattached storage nas devices, such as the wd mybook world live, wd my cloud ex1, ex2, and ex4 sounded like a. Fix the request failed due to a fatal device hardware. How to back up a windows computer with wd smartware. The needed files were copied successfully and approximately 48 hours later the drive failed. My passport studio wdbaac4000ach, wdbadb5000axxx, my passport studio wdbadb5000a series. Disk management shows the file system as raw and healthy primary partition. Many reasons, but mainly it keeps too much information hidden, you cant easily manage the files it backs up, and it seems to provide full services only when you subscribe to their.
Designed to meet wds demanding requirements for durability, shock tolerance and longterm reliability, we stand by the trusted my book desktop storage with a 3year limited warranty. I have had very good service from western digital in the past and. Western digital does rigorously test and verify all of our drives, prior to shipping, and we would like to assure you that what you have experienced is. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. Buy wd 3tb my book for mac desktop external hard drive usb 3. Click apply changes to create a custom backup plan and refresh the content gauge for your my book drive. I didnt test out this feature because frankly, it doesnt make a lot of sense, at least to me. If the scanning process is not responding or stuck midway, you can jump to the troubleshooting step and then return for a second try step 1. If you read my previous post about how to format an external drive for mac, you know that i bought a 2tb seagate expansion external hard drive and managed to create two partitions on the disk one for mac backup purposes, and the other for personal use in this article, im going to show you how to back up your mac data to an external drive. Western digital 6tb my book desktop external hard driveusb 3.
Device manager shows no issues and reports it as wd my book 1140 usb device. Raid optimized firmware is perfect for twodisk array systems with auto management of drive operations to help ensure readwrite cycle data integrity. In addition, the software lets you customize your backup, set drive security, run diagnostics, manage the power settings and more. Western digital 8tb my book desktop external hard drive. It has worked successfully for over seven days then today it failed to backup. I have another wd 3 yrs old, external drive that i copy all these things to also, and that one is simple, plug in, copy paste files. Western digital 8tb my book desktop external hard driveusb 3. Then launch this software and select recover drives option from the main screen figure 1. Whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. I have tried unplugging the drive and reconnecting.
May 26, 2016 when my hard drive died, i installed a new ssd in my computer. In my experience, and i have a wd mybook with lots of macrium backup image files on it for several different makesmodels of computers, i did not have to format it first. The complete test drive fails, sometimes after 10% sometimes it passes to 20 or 30%, then i see a red message complete drive test failed. External hard drives with backup software best buy. Jan 21, 2017 i test any external hdd i plan to use for this purpose with diagnostic tools before i start storing backup image files on it. This video will show you the contents of the wd mybook high capacity home network back up drive. Complete backup equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Downloads download software and updates for your wd product at. Page 40 the gray background for categories or files in the content gauge for your my book drive changes to blue as the backup. Wdbaac2500ach my passport elite storage pdf manual download. Wd quality inside and out millions of people around the world trust their data to the my book desktop hard drive. Read speeds up to 2000mbs to decrease load times and get you into the game faster.
Fix the request failed due to a fatal device hardware error. The wd my book is shaped like a book standing on end. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. If there are bad sectors detected, backup disk first. Choosing the wrong one is not good however the format and other is for that family of drives again make sure it is correct most times only a physical check will verify and confirm the correct choice. Here is a real case about quick drive test failed on wd passport. Nov 23, 2015 wd external hdd is corrupted and unreadable posted in external hardware.
I would like to reimage my c drive with the complete system backup 116gb i have tried following the instructions for a complete system restore to no. I have a usb western digital my passport ultra that ive had two years. These drives are designed to consume up to 30% less energy than other hard drives in its class. The other drive was an old my book duo connected through usb 2. Purchased the unit from frys electronics, and utilize the wd quick formatter to format the drive for windows vista or later, and the windows server backup native application is now working like a charm running full backups with system. Using hard drive sentinels report, i sent the information to western digital even though the drive was technically out of calendar warranty since there were so few hours of operation. In other words, a backup of your drive onto another drive. Hopefully best buy just got a bad batch around the holidays. Wd my book essential stopped working hard disk drive. Model number wdc wd2003fzex00z4sa0 unfortunately when i try to initialize.
The result of a quick drive test is a passorfail evaluation of the drives condition. It looks the same on the external drive files as it does on my computer. The drive disappeared off my desktop and switched off. Ive used testdisk to recover data, but the files that were recovered seem random. We have spent years working with and discovering new ways to recover data from failed wd my book hard drives. Data volume failed to mount the data volume on the drive is not accessible. It might take a long time for easeus data recovery software to scan over a physically damaged hard drive. A safepoint is a snapshot of your data at a specific time.
The request failed due to a fatal device hardware error. Aug 27, 2017 i use a wd my passport ultra as a backup drive. May 19, 2014 whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. After publishing our how to guide on saving money with the toshiba 5tb 7200rpm external drives, we planned to do the same with the 8tb drives. Complete backup my book desktop storage comes equipped with wd. Hi i have a wd my book essential edition 320gb external hdd that i. Another call to wd tech support, this time with someone more competent, and i learned that yes, the diagnostic software that is packaged with the drive is defective. Wd external hdd is corrupted and unreadable posted in external hardware. One other feature the my cloud offers is safepoints. The first gave issues accessing folders under time machine and failed a complete drive test. One of the most common hardware issues happening to western digital wd and seagate external hard drive users is the fatal device hardware error, with the exact expression x. Wd smartware software western digital my book essential offers the wd smartware software that provides automatic, continuous backup and data retrieve through a visual control center.
How to backup mac to an external hard drive 5 steps. Then connect the failed wd external hard drive to it. But this wd my book essential 2tb has software and i am lost i did install the software back then. Time machine partition fails to perform backup and i must disconnect the cable or reboot to make the content appear again. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. The result of a quick drive test is a pass or fail evaluation of the drives condition. The most comprehensive drive diagnostic is the complete drive test.
I have not yet tried with time machine but this one also fails the complete drive test with same message. Life expectancy of external backup drives macrumors forums. The first segment gives the write speed, while the second one. Resolved western digital external drive, read diagnostics. Learn how to restore data from failed wd passport hard drive. Wd external hard drive slow transfer rate i have a three years old wd my passport 1tb external hard drive which has been used as a backup drive.
I occasionally have to dig around in old archives for some file, and it would do me no good to have the old backup on a failed drive. If your product is not listed above, please visit the product page. This western digital solidstate drive has a power bank to charge your devices. Wd external hdd is corrupted and unreadable external hardware. Status code 04 unknown failed test element, failure checkpoint 96 unknown test smart self test did not complete on drive 4.
When i look at the files stored on that drive, i see no new files even though the wd software notices tell me a backup was successful. Take the one that conforms with your drive, should have been with the paper work or you may have to take the drive out to verify it. Wd my passport 1tb portable external hard drive white. Hi i have a wd my book essential edition 320gb external hdd that i use to back peronal files on my windows xp home. The drive status check is a failureprediction function that continuously monitors key. We will be exchanging the bad drives soon and will test the replacements as well. Wd mybook unboxing and installation tutorial youtube. Wd my book essential stopped working hard disk drive repair. Western digital my book problem question and answer dti. Complete backup, time machinecompatible equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. Also i will show how to connect it to you system and how to start your pc. How to back up a windows computer with wd smartware youtube. View and download western digital wdbaac2500ach my passport elite user manual online.
Few easy steps to restore files from a failed wd passport external hard drive. My guess is that the hdd is working, but it is encrypted never set a password. This way, i can avoid the whole formatting step, as i know the drives are good to use before i start storing stuff on them. Performance benchmarks western digital my book 8tb and. I forgot to mention, i have a 750gb western digital mybook usb 2. Western digital users are fed up with my cloud failures zdnet. Click on the wd external hard drive and then press on next option to initiate the scanning. Protect your photos and videos with this 250gb western digital solidstate drive. Complete drive test failed external drives for mac wd.
Wd external hard drive slow transfer rate and unresponsive. Solutions to wd drive utilities quick drive test failed. If any of the tests fail, including the quick test, replacement of the drive may. Jan 15, 2016 unable to initialize wd harddrive posted in internal hardware. Status code 05 failed electrical test element, failure checkpoint 99 unknown test smart selftest did not complete on drive 1. Lifeguard diagnostics will test internal hard drives contained within a wd my. Unable to initialize wd harddrive posted in internal hardware. Wd 3tb my book for mac desktop external hard drive usb 3.
In addition, western digital also manufactures a dual drive raid version of the my book world, my book pro and my book premium. Wd my passport portable hard drive and auto backup software the my passport portable hard drive is trusted to store the massive amounts of photos, videos and music you love. Testing a drive for problems using data lifeguard diagnostics for. Nov 07, 2018 the next test was to see if i could duplicate the content of a full 6tb drive onto the duo, this was a simple test to check the drive integrity over a long period of time. Do not use the wd drive utilities software for other manufacturers hard drives or wd hard drives that.
We specialize in recovering all of these models and variations. Mar 28, 2017 it depends to some extent on your backup needs and your finances. Id suggest that you backup your important data as soon as possible, just. Status code 05 failed electrical test element, failure checkpoint 99 unknown test smart self test did not complete on drive 1.
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